Refund Policy

Our refund policy covers services booked directly with Nagula Limited.

Eligibility for Refunds

Refunds may be offered if services are cancelled within the agreed timeframe stated in your contract.

Non-Refundable Items

Some services may be non-refundable once confirmed. This will always be specified at the time of booking.

How to Request a Refund

To request a refund, please contact refunds@nagula.co.uk with your booking reference.